ek44 Terms & Conditions

Last updated: 10 November 2026

Who Can Use ek44

To open an account and place bets on ek44, you must be at least 18 years old. This requirement applies regardless of local custom or family arrangement. By registering, you confirm that you meet the minimum age requirement and that gambling is legal in your jurisdiction.

ek44 is intended for recreational players who understand and accept the risks involved in wagering. If you have been self-excluded from any gambling platform, you may not register here. We reserve the right to ask for proof of age before processing any deposit or withdrawal.

Account Registration & Verification

Each player may hold exactly one account with ek44. Duplicate accounts are not permitted. When you register, you must provide accurate personal information — name, date of birth, phone number, and payment details must match your identity documents.

Know Your Customer (KYC)

Before processing your first withdrawal, ek44 requires identity verification. Accepted documents are listed below. Our team typically reviews submissions within 6 hours. Upload clear, unedited scans or photos.

You are responsible for keeping your login credentials secure. If you suspect unauthorised access to your account, contact our 24/7 Live Chat immediately. ek44 is not liable for losses arising from shared or compromised passwords.

Deposits, Withdrawals & Payment Rules

All transactions on ek44 are processed in Bangladeshi Taka (৳). We support bKash, Nagad, Rocket, and Bank Transfer. The key limits that apply to every account are shown below.

All funds deposited into your ek44 wallet must come from a payment method registered in your own name. Third-party deposits are not accepted. If a discrepancy is detected, the deposit will be reversed and the account reviewed.

Bonus & Promotion Conditions

ek44 offers a welcome bonus on your first deposit, reload bonuses, daily cashback, and referral rewards. Each promotion has its own set of conditions. The figures below are the platform-wide defaults; individual promotion pages may specify different requirements.

Bonuses may not be transferred, sold, or exchanged for cash before the wagering requirement is met. Attempting to withdraw bonus funds before completing the rollover will result in forfeiture of the bonus. ek44 may withdraw a bonus at any time if misuse is suspected.

Game Play Rules

ek44 hosts games from providers including Spribe, Habanero, Ezugi, CQ9, and Red Tiger. Each game operates according to its provider's certified rules, and RTP figures are set by the provider. ek44 does not alter RTP percentages.

Bets placed during a system disruption, network outage, or software error may be voided. If a game round cannot be resolved, ek44 will refund the stake to the player's wallet. Completed rounds that have already been settled stand as recorded.

Minimum and Maximum Stakes

Minimum and maximum bet limits vary by game. These are displayed within the game interface before each round. Placing a bet constitutes your acceptance of that game's rules and stake limits at the time of play.

Conduct We Do Not Allow

The following actions will result in account suspension, forfeiture of funds, or permanent closure. We monitor accounts continuously for these patterns.

• Opening more than one account per person or household
• Using bots, scripts, or automated tools to place bets
• Exploiting software bugs or game errors to gain an unfair advantage
• Colluding with other players in live games
• Providing false identity documents during KYC
• Depositing funds from third-party accounts or stolen payment details
• Attempting to use ek44 for money laundering or other financial crime
• Threatening, harassing, or abusing support staff

If we have reasonable grounds to suspect any of the above, your account will be frozen while we investigate. We may share information with relevant authorities as required by law.

Account Suspension & Closure

You may close your account at any time by contacting our 24/7 Live Chat. Any remaining real-money balance will be refunded to your registered payment method, subject to pending KYC checks.

ek44 may suspend or close an account if: the account holder breaches these terms; fraudulent activity is detected; a self-exclusion request is received; or regulatory obligations require it. In cases of confirmed fraud, funds in the account may be withheld.

If you feel your account was closed in error, raise a dispute through Live Chat and our compliance team will review the case within 5 business days.

Intellectual Property

All content on ek44 — including the brand name, logo, game interfaces, text, and graphics — is owned by or licensed to ek44. You may not copy, reproduce, or redistribute any part of this website without written permission. Screen-recording game sessions for commercial purposes is not permitted.

Our Liability to You

ek44 provides the platform on an "as available" basis. We do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance where possible, and unplanned downtime will be addressed as quickly as practicable.

To the extent permitted by applicable law, ek44 is not liable for indirect or consequential losses — including loss of profits, loss of data, or loss arising from reliance on information displayed on the site. Our total liability in any dispute is limited to the balance in your account at the time the dispute arose.

How These Terms Change

ek44 may update these terms at any time. When we make a material change, we will post a notice on the site and update the "Last updated" date at the top of this page. Continued use of ek44 after the notice period (minimum 7 days) counts as acceptance of the revised terms.

If you do not agree with a change, you may close your account before the new terms take effect and withdraw your remaining balance under the previous terms.

Reaching Our Support Team

If you have questions about these terms, need to dispute a transaction, or want to request account closure, our support team is available around the clock.

For formal disputes or compliance-related matters, raise a ticket through Live Chat and ask for escalation to the compliance team. We aim to issue a written response within 5 business days.