Keep Your ek44 Account Safe

Follow these five habits before and after each ek44 login to protect your balance and personal details.

  • Use a strong, unique password

    Pick a password that is at least 10 characters long and mixes uppercase letters, numbers, and a symbol. Do not reuse the same password from another website or app. If your password is short or easy to guess, change it now from your account settings page. A weak password is the most common reason accounts get compromised.

  • Keep your registered phone number active

    Your phone number is your primary identity at ek44. Password resets and verification codes are sent there. If you change your SIM or switch operators, update your number in your profile before the old one expires. An inactive number means you cannot recover your account.

  • Never share your login credentials

    ek44 staff will never ask for your password by chat, phone, or message. If anyone contacts you claiming to be from ek44 and asks for your password or OTP, it is a scam. Report it immediately via 24/7 Live Chat. Sharing credentials can result in account suspension under the terms of service.

  • Avoid public Wi-Fi for login

    Public networks in cafes, transport terminals, or shared offices can expose your credentials to network-level attacks. If you must use public Wi-Fi, consider enabling a VPN first. For daily betting, mobile data via your own SIM is a safer option, especially when using bKash or Nagad to deposit.

  • Log out on shared devices

    If you log in on a shared phone or computer, always tap "Log Out" when you are done — not just close the browser tab. On the ek44 mobile app, use the logout option in settings. Leaving sessions open on shared devices is one of the easiest ways for someone else to access your funds.

ek44 player securely accessing casino account on a smartphone in Bangladesh

Three Ways to Log In to ek44

ek44 supports three login paths. All three reach the same account — choose what suits your device and situation.

All methods connect to the same balance. Deposits made via bKash or Nagad on one method reflect immediately across all three.

Login Problems: What's Happening and How to Fix It

If your ek44 login is not working, check this table first before contacting support.

Problem Likely Cause What to Do
"Incorrect password" error Password typed wrong, Caps Lock on, or the wrong password for this site Use the eye icon to reveal what you typed. Try once more carefully. If still failing, go to password reset and request an OTP.
OTP not arriving by SMS Network delay, full SMS inbox, or the number on file is inactive Wait 60 seconds and tap "Resend." Check that your SMS inbox is not full. If the number has changed, contact 24/7 Live Chat with your registered phone number ready.
Account temporarily locked Five or more failed login attempts within a short window trigger an automatic lock Wait 30 minutes for the auto-lock to lift, then try again. Do not keep attempting — each failed try resets the timer. If locked for over an hour, use Live Chat to verify identity.
Page won't load or shows blank screen Browser cache conflict, old cookies, or a network issue with your ISP Clear your browser cache and cookies (Settings → Privacy → Clear Data). Try a different browser or switch from Wi-Fi to mobile data. The ek44 app is a faster alternative when the website is slow.
"Phone number not registered" Entered a number that was never used to create an account, or typed an extra digit Double-check the full 11-digit number starting with 01. If you are unsure which number you registered with, check your original registration SMS or email. Otherwise, create a new account.
Login succeeds but balance shows ৳0 Wrong account logged in, or a pending deposit not yet confirmed Check the phone number shown in your profile matches your intended account. Deposits via bKash or Nagad typically confirm within 5 minutes. If the balance is still missing after that, open Live Chat and share your transaction reference number.

Log In Step by Step

From opening the site to being inside your account — here is the full flow with no steps skipped.

  1. 1

    Open the ek44 Login page

    Go to ek44.info/ek44-login/ in your mobile browser or desktop browser. If you have the app installed, tap the ek44 icon on your home screen and the login screen loads automatically. No need to search each time — bookmark the page or use the app shortcut to avoid phishing sites.

  2. 2

    Enter your phone number and password

    Type the 11-digit number you used when registering — for example, 017XXXXXXXX. Then enter your password. Use the eye icon on the right side of the password field to check for typos before you submit. Make sure Caps Lock is off on desktop keyboards.

  3. 3

    Tick "Remember me" if this is your personal device

    On your own phone or laptop, checking "Remember me" stores a secure session cookie so you stay logged in between visits. Skip this tick on shared devices, public computers, or any phone that other people can access. The session expires automatically after a period of inactivity regardless.

  4. 4

    Tap "Log In" and go to your dashboard

    After a successful ek44 login, you land on your account dashboard where your balance, active bonuses, and recent transactions are visible. From there you can go directly to Casino games, deposit via bKash or Nagad (minimum ৳200), or check your current VIP tier and cashback rate.

Forgot Your Password: Reset in 3 Steps

Password reset uses a one-time code sent to your registered phone. Keep that SIM active and the process takes about 2 minutes.

  1. 1

    Tap "Forgot password?" on the login page

    The link sits just below the password field. Tapping it opens the password recovery screen. Enter the phone number you registered with and tap "Send OTP." A 6-digit one-time code arrives by SMS within about 60 seconds. If nothing arrives, check that your inbox is not full and tap "Resend."

  2. 2

    Enter the OTP within the time limit

    Type all 6 digits exactly as received. The code is valid for 5 minutes — if it expires, go back and request a new one. Do not share this code with anyone, including people claiming to be ek44 staff. ek44 support will never ask for your OTP.

  3. 3

    Set a new password and log in

    After the OTP is verified, type your new password twice to confirm it. The new password takes effect immediately. You are then redirected to the ek44 login page — use the new password to access your account. If you have the ek44 app installed, update the saved credentials there too.

Log in faster with the ek44 App

Android 6.0 or above · v3.2.17 · 32 MB · Free download — no Play Store needed. The app keeps you logged in and sends push alerts for new promotions.

Get the App

Common Login Questions Answered

Quick answers to the questions we hear most often from players trying to access their ek44 account.

How many times can I try to log in before my account locks?

After five consecutive failed login attempts within a short window, the ek44 system temporarily locks your account as a security measure. The lock lifts automatically after 30 minutes. If you trigger the lock, stop attempting and wait — each new failed try extends the timer. For immediate help, use the 24/7 Live Chat service and have your registered phone number ready to verify identity.

Can I log in on two devices at the same time?

Yes. ek44 allows concurrent sessions, so you can be logged in on your phone and your laptop at the same time. Both sessions reflect the same balance in real time. However, if you are logged in on a device you do not recognise, change your password immediately. You can review active sessions in your account security settings and close any that look unfamiliar.

I changed my SIM card. Can I still log in?

Your login is based on the phone number registered to your account, not the physical SIM. If you kept the same phone number on the new SIM, your credentials work as before. If you switched to a completely different number, contact 24/7 Live Chat before the old number is deactivated — the support team can help you update your registered number after identity verification via KYC documents.

Is the ek44 login page secure?

Yes. The login page at ek44.info uses SSL encryption, indicated by the padlock icon in your browser's address bar. All data entered — phone number, password, and OTP — is transmitted over an encrypted HTTPS connection. Always confirm you are on the official URL ek44.info before entering your credentials. Bookmark the site to avoid fake lookalike pages.

What happens to my bonus if I cannot log in for several days?

Active bonuses have expiry timers that run from the moment they are credited, not from your last login. If a promotion has a 7-day wagering window and you are locked out of your account for 3 of those days, only 4 days remain when you regain access. Contact Live Chat as soon as possible if a login issue is preventing you from meeting bonus conditions so the team can note the circumstances.

Can I use the same account on the ek44 app and the website?

Yes — your ek44 account is the same everywhere. The same phone number and password work on the website at ek44.info, the Android app (v3.2.17, 32 MB), and any other supported device. Deposits, withdrawals, game history, and bonus balances are all shared in real time. You do not need a separate app-only account. Download the app from ek44.info/ek44-app/ — not from third-party stores.

Related Guides

  • SSL Encrypted
  • 24/7 Support
  • bKash & Nagad
  • 18+ Only

18+ · Play Responsibly

ek44 is for adults aged 18 and over. If you feel that gambling is affecting your daily life, finances, or relationships, visit our Responsible Gaming page for tools and support resources available in Bangladesh.